One Source Heating and Cooling’s Privacy Policy is below. Questions concerning this policy may be submitted to onesourceheatingandcoolingllc@gmail.com.

Privacy Policy

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, One Source Heating & Cooling LLC, may collect from you, and how it is used. By using our website, www.onesourceheatingandair.com, you are accepting the practices described in this policy.

Information Collection

We may collect non-personal information, such as a domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.

Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.

We may contact you via email in the future to tell you about specials, new products or services, appointment information, or changes to this Privacy Policy.

Information Use

We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, scheduling and servicing appointments, responding to service inquiries, and providing customer support.

Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information, such as credit card data, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon in your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also take reasonable measures to protect your information offline. Only employees who need the information to perform a specific job, such as billing, scheduling, or customer service, are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are maintained in a secure environment.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site.

Cookies may also enable us to understand how visitors use our Website and help us improve the overall user experience. Some cookies may be used to track and target the interests of our users in order to enhance the experience on our site.

Usage of a cookie is in no way linked to personally identifiable information unless otherwise disclosed.

Sharing

We will not sell or otherwise provide the information we collect to outside third parties for their marketing purposes.

We may disclose personal information and/or an IP address when required by law or in the good-faith belief that such action is necessary to:

Cooperate with investigations of purported unlawful activities and conform to the requirements of the law or comply with legal process served on our company.

Protect and defend the rights or property of our Website and related properties.

Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties.

Provide services requested by you, including scheduling, dispatching, billing, payment processing, communications, or other business functions necessary to provide our services.

Please keep in mind that whenever you voluntarily disclose personal information online—for example through email, discussion boards, or elsewhere—that information can potentially be collected and used by others. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If you wish to be removed from receiving future communications, you can opt out by texting STOP.

Links

This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time to time, our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary, and you may choose whether or not to participate and therefore disclose this information.

Information requested may include contact information, such as name, email address, telephone number, or mailing address, as well as demographic information, such as ZIP code.

Contact information may be used to notify contest winners and award prizes. Survey information may be used for purposes of monitoring or improving the use and satisfaction of this site.

Consent

By using this Website, you consent to the collection and use of information as specified above.

If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page periodically to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it.

You should review any updated Privacy Policy carefully to make sure you understand our practices and procedures.

Text Messaging & SMS Communications

You agree to receive informational messages from One Source Heating & Cooling LLC, including appointment reminders, service updates, account notifications, and other communications related to services you have requested.

Message frequency varies. Message and data rates may apply.

For help, reply HELP or contact One Source Heating & Cooling LLC at (928) 234-4141.

You can opt out of receiving text messages at any time by replying STOP. After you send STOP, you will no longer receive text messages from us unless you subsequently provide consent to receive them again.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Our Business

One Source Heating & Cooling LLC is a veteran-owned HVAC company serving residential and commercial customers throughout Ft. Mohave, Bullhead City, Laughlin, Kingman, Lake Havasu, Mohave Valley, and surrounding Mohave County communities.

Our services include air conditioning installation, repair and maintenance, mini-split systems, heating and furnace services, ducted system installation and repair, commercial HVAC, commercial refrigeration, and 24/7 emergency HVAC service.

One Source Heating & Cooling LLC

4472 South Franklin Street

Ft. Mohave, AZ 86426

Phone: (928) 234-4141

Website: www.onesourceheatingandair.com